Refund policy

Everything sold on this site is a digital download, delivered to your library right after payment. Because you get the music immediately, all sales are final, except in the situations below. This includes any optional extra support you add at checkout.

When we will refund you

• You were charged twice for the same thing by mistake.
• A file won't download or doesn't play and we can't fix it for you.
• You were charged but never got access to what you bought, and we can't fix it for you.

Download problems

Most problems are quick to fix. Email us first and we'll get you your music, whether that's a new login link or a replacement file.

How to ask

Email hello@hearbloodworth.com from the address you bought with, and tell us what happened. Approved refunds go back to your original payment method, usually within 5 to 10 business days.

What a refund means

When a purchase is refunded, the music from that purchase is removed from your library.